Legal

Privacy Policy

Effective date: March 2026

This Privacy Policy explains how IZI Audio ("we," "us," or "our") collects, uses, and protects information from visitors and customers of iziaudio.com. By using this site, you agree to the practices described here.

1. Information We Collect

Account and order information. When you make a purchase or create an account, we collect your name, email address, billing address, and payment information. Payment data is processed securely by Shopify Payments (powered by Stripe) — we do not store your card details.

Email signups. When you sign up to receive a free download or newsletter, we collect your email address. You can unsubscribe at any time using the link in any marketing email.

Usage data. We may collect standard web log data including your IP address, browser type, referring URL, and pages visited, for the purposes of improving site performance and security.

Communications. If you contact us by email or through a contact form, we retain those messages to respond to your inquiry.

2. How We Use Your Information

  • Process and fulfill your orders and deliver digital products
  • Send transactional emails (order confirmations, download links)
  • Send marketing emails to subscribers who have opted in (you can unsubscribe anytime)
  • Respond to support requests and inquiries
  • Improve site performance and troubleshoot issues
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Third-Party Services

We use trusted third-party services to operate this store. Each has its own privacy policy governing their data practices:

  • Shopify — store platform, checkout, and payment processing
  • Klaviyo — email marketing and automation
  • Calendly — session booking (when you book a lesson)

4. Cookies

This site uses cookies to maintain your shopping session, remember preferences, and understand how visitors interact with the site. Shopify sets functional cookies required for the store to operate. By continuing to use the site, you consent to the use of cookies. You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Retention

We retain order and customer data as long as necessary to provide our services and comply with legal obligations (e.g., tax records). Email marketing subscribers remain on our list until they unsubscribe.

6. Your Rights

Depending on where you're located, you may have rights including:

  • Access, correct, or delete the personal data we hold about you
  • Opt out of marketing communications at any time
  • Request a copy of your data (data portability)
  • Object to certain processing activities

To exercise any of these rights, contact us at support@iziaudio.com.

7. Children's Privacy

This site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Reach out:

IZI Audio

Daniel Yi

835 Wilshire Blvd, Ste 500 #700

Los Angeles, CA 90017

support@iziaudio.com

iziaudio.com